Terms of Service
Last Updated: May 10, 2025
Table of Contents
1. Acceptance of Terms
By accessing or using Adaclare, LLC's services, including but not limited to our website, hosting services, custom applications, and other related services, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, you must not access or use our services.
These Terms of Service constitute a legally binding agreement between you and Adaclare, LLC regarding your use of our services. You represent and warrant that you have the authority to enter into this agreement.
2. Services Provided
Adaclare, LLC provides various hosting services including but not limited to VPS hosting, shared hosting, reseller hosting, domain registration, and custom application development. The specific features and limitations of each service are detailed on our website and in your service agreement.
We reserve the right to modify, suspend, or discontinue any part of our services at any time. We will make reasonable efforts to notify you of significant changes to our services that may affect your use.
3. Account Registration and Security
To access certain services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, not current, or incomplete.
You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
4. Payment Terms
By subscribing to our services, you agree to pay all fees associated with the services you select. All fees are due in advance and are non-refundable, except as provided in our Refund Policy.
We may change our fees and payment policies by posting a notice on our website. Changes to the fee structure will be effective upon renewal of your subscription or thirty (30) days after posting, whichever is sooner.
If your payment method fails or your account is past due, we reserve the right to suspend or terminate your services. You are responsible for any third-party processing fees or charges incurred by Adaclare, LLC in connection with your payment.
5. Refund Policy
Our refund policy varies by service. Please refer to our detailed Refund Policy for specific information about refunds for each service type.
Generally, we offer a 30-day money-back guarantee for new hosting accounts. Domain registrations, renewals, and custom application development services are non-refundable.
6. Acceptable Use Policy
You agree to use our services only for lawful purposes and in accordance with these Terms of Service. You are prohibited from using our services to:
- Violate any applicable laws or regulations
- Infringe upon the intellectual property rights of others
- Transmit or store any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
- Distribute malware, viruses, or any other malicious code
- Interfere with or disrupt the services or servers or networks connected to the services
- Engage in any activity that could harm our systems or other users
We reserve the right to remove any content that violates these terms and to suspend or terminate accounts responsible for such violations.
7. Uptime Guarantee
We aim to provide 99.9% uptime for our hosting services. Details of our uptime guarantee, including what constitutes downtime and how service credits are calculated, are specified in our Service Level Agreement (SLA).
Scheduled maintenance periods are excluded from uptime calculations. We will make reasonable efforts to notify you in advance of any scheduled maintenance.
8. Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms of Service.
You may terminate your account at any time by contacting our customer support. Upon termination, your right to use our services will immediately cease.
All provisions of these Terms of Service which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
9. Limitation of Liability
In no event shall Adaclare, LLC, its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage of any nature whatsoever resulting from your access to and use of our services; (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein; (iv) any interruption or cessation of transmission to or from our services; (v) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through our services by any third party; and/or (vi) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the services, whether based on warranty, contract, tort, or any other legal theory, and whether or not the company is advised of the possibility of such damages.
The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use our services.
Have Questions About Our Terms?
If you have any questions about these Terms of Service, please contact us at [email protected] or use our contact form.
These Terms of Service were last updated on May 10, 2025.